{"id":2502,"date":"2025-09-18T13:52:29","date_gmt":"2025-09-18T11:52:29","guid":{"rendered":"https:\/\/laundryplan.com\/frequently-asked-questions\/"},"modified":"2026-06-16T11:33:20","modified_gmt":"2026-06-16T09:33:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/laundryplan.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2502\" class=\"elementor elementor-2502 elementor-501\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f0576 e-flex e-con-boxed e-con e-parent\" data-id=\"c6f0576\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fbc1771 e-con-full e-flex e-con e-child\" data-id=\"fbc1771\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a47b3f3 e-con-full e-flex e-con e-child\" data-id=\"a47b3f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e2f9b elementor-widget elementor-widget-heading\" data-id=\"82e2f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We are here to help you\n\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-016b6c4 elementor-widget elementor-widget-text-editor\" data-id=\"016b6c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any questions? No worries\u2026 <\/p><p>In this section we will explain everything you need to know to use our service<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af24720 e-con-full e-flex e-con e-child\" data-id=\"af24720\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a1bec7 e-flex e-con-boxed e-con e-parent\" data-id=\"0a1bec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dba7b62 e-con-full e-flex e-con e-child\" data-id=\"dba7b62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b3c6fcc e-con-full e-flex e-con e-child\" data-id=\"b3c6fcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5896ce6 elementor-widget elementor-widget-heading\" data-id=\"5896ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Here is a quick answer to the most typical questions:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffae6e6 e-con-full e-flex e-con e-child\" data-id=\"ffae6e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-041b74d e-grid e-con-full e-con e-child\" data-id=\"041b74d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c800786 e-con-full e-flex e-con e-child\" data-id=\"c800786\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d1f4e63 e-con-full e-flex e-con e-child\" data-id=\"d1f4e63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e62bcb elementor-widget elementor-widget-text-editor\" data-id=\"7e62bcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>How does the service work?<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab47740 e-con-full e-flex e-con e-child\" data-id=\"ab47740\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db648c1 elementor-widget elementor-widget-text-editor\" data-id=\"db648c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSelect your plan, choose a 1-hour time slot and we pick up your clothes. We wash, iron and return them within 48 hours. Everything is 100% digital.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f18babf e-con-full e-flex e-con e-child\" data-id=\"f18babf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e3bb610 e-con-full e-flex e-con e-child\" data-id=\"e3bb610\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b072c94 elementor-widget elementor-widget-text-editor\" data-id=\"b072c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Is there any commitment or permanence?<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f83803 e-con-full e-flex e-con e-child\" data-id=\"4f83803\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd6286 elementor-widget elementor-widget-text-editor\" data-id=\"ccd6286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNone. You can cancel or pause the service whenever you want from your account, without explanations and in seconds. \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fdacc4 e-con-full e-flex e-con e-child\" data-id=\"4fdacc4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-15b6f9f e-con-full e-flex e-con e-child\" data-id=\"15b6f9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a29e77f elementor-widget elementor-widget-text-editor\" data-id=\"a29e77f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Can I edit my order?<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cf1f12 e-con-full e-flex e-con e-child\" data-id=\"0cf1f12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3039f0 elementor-widget elementor-widget-text-editor\" data-id=\"b3039f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYes. Change address, day or time from your account until 23:59 the day before. Everything online and in seconds.  \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a46aaa e-con-full e-flex e-con e-child\" data-id=\"0a46aaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-758d5d2 e-con-full e-flex e-con e-child\" data-id=\"758d5d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bda200 elementor-widget elementor-widget-text-editor\" data-id=\"7bda200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>How is payment made?<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-671fccd e-con-full e-flex e-con e-child\" data-id=\"671fccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e80a6de elementor-widget elementor-widget-text-editor\" data-id=\"e80a6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSecure and encrypted payment by bank card through Stripe. It is not charged until we return your clothes. \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48c10f7 secc_faqs e-flex e-con-boxed e-con e-parent\" data-id=\"48c10f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ad39ed e-con-full e-flex e-con e-child\" data-id=\"7ad39ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-de7edd2 e-con-full e-flex e-con e-child\" data-id=\"de7edd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5420c3 elementor-widget elementor-widget-heading\" data-id=\"f5420c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6c0912 e-con-full col_faqs e-flex e-con e-child\" data-id=\"d6c0912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ae295be e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"ae295be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c21c1e elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8c21c1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewBox=\"0 0 111.577 111.577\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"m78.962 99.536-1.559 6.373c-4.677 1.846-8.413 3.251-11.195 4.217-2.785.969-6.021 1.451-9.708 1.451-5.662 0-10.066-1.387-13.207-4.142-3.141-2.766-4.712-6.271-4.712-10.523 0-1.646.114-3.339.351-5.064.239-1.727.619-3.672 1.139-5.846l5.845-20.688c.52-1.981.962-3.858 1.316-5.633.359-1.764.532-3.387.532-4.848 0-2.642-.547-4.49-1.636-5.529-1.089-1.036-3.167-1.562-6.252-1.562-1.511 0-3.064.242-4.647.71-1.59.47-2.949.924-4.09 1.346l1.563-6.378c3.829-1.559 7.489-2.894 10.99-4.002 3.501-1.111 6.809-1.667 9.938-1.667 5.623 0 9.962 1.359 13.009 4.077 3.047 2.72 4.57 6.246 4.57 10.591 0 .899-.1 2.483-.315 4.747-.21 2.269-.601 4.348-1.171 6.239l-5.82 20.605c-.477 1.655-.906 3.547-1.279 5.676-.385 2.115-.569 3.731-.569 4.815 0 2.736.61 4.604 1.833 5.597 1.232.993 3.354 1.487 6.368 1.487 1.415 0 3.025-.251 4.814-.744 1.784-.493 3.085-.926 3.892-1.305zm1.476-86.506c0 3.59-1.353 6.656-4.072 9.177-2.712 2.53-5.98 3.796-9.803 3.796-3.835 0-7.111-1.266-9.854-3.796-2.738-2.522-4.11-5.587-4.11-9.177 0-3.583 1.372-6.654 4.11-9.207C59.447 1.274 62.729 0 66.563 0c3.822 0 7.091 1.277 9.803 3.823 2.721 2.553 4.072 5.625 4.072 9.207z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Laundry Plan<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d7c5e2 elementor-widget elementor-widget-n-accordion\" data-id=\"9d7c5e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1650\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is Laundry Plan? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-7a34909 e-con-full e-flex e-con e-child\" data-id=\"7a34909\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e26caf elementor-widget elementor-widget-text-editor\" data-id=\"3e26caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Laundry Plan is an <strong>online laundry service<\/strong> available within <strong>Madrid<\/strong>. We pick up and deliver your clothes <strong>washed, ironed and folded<\/strong> wherever you choose: home, office or any address. Everything is managed <strong>100% digitally<\/strong>, without calls or explanations.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What type of garments are washed and ironed? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-a9d979c e-con-full e-flex e-con e-child\" data-id=\"a9d979c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c766eb9 elementor-widget elementor-widget-text-editor\" data-id=\"c766eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We do <strong>wet washing<\/strong> (except the Suit Plan) for <strong>everyday clothes<\/strong> (t-shirts, trousers, shirts, etc.) and <strong>household linen<\/strong> (sheets, towels, covers\u2026). We do <strong>not<\/strong> work with <strong>delicate clothing<\/strong> (except in the Suit Plan).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I hire only washing or only ironing? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-b74240d e-con-full e-flex e-con e-child\" data-id=\"b74240d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16c9895 elementor-widget elementor-widget-text-editor\" data-id=\"16c9895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No, Laundry Plan offers a <strong>full service: we wash and iron<\/strong> all the clothes included in your order. It is not possible to hire only one part of the process. This allows us to ensure the <strong>final quality<\/strong> and offer a <strong>complete experience.<\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> In which cities and areas is Laundry Plan available? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-5d58a86 e-con-full e-flex e-con e-child\" data-id=\"5d58a86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d70bd0b elementor-widget elementor-widget-text-editor\" data-id=\"d70bd0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We currently operate exclusively in <strong>Madrid<\/strong>, within the <strong>M30<\/strong> perimeter. You can check the available postcodes on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Why is it a sustainable service? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-aad0056 e-con-full e-flex e-con e-child\" data-id=\"aad0056\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bb4ed7 elementor-widget elementor-widget-text-editor\" data-id=\"0bb4ed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Easy to explain: <strong>we wash without fabric softeners<\/strong>, we use <strong>natural products<\/strong> that take care of clothes and the environment, <strong>we reuse hangers and bags<\/strong>, and we make all deliveries in <strong>zero-emission vehicles.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is Laundry Plan?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Laundry Plan is an online laundry service available within Madrid. We pick up and deliver your clothes washed, ironed and folded wherever you choose: home, office or any address. Everything is managed 100% digitally, without calls or explanations.\"}},{\"@type\":\"Question\",\"name\":\"What type of garments are washed and ironed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We do wet washing (except the Suit Plan) for everyday clothes (t-shirts, trousers, shirts, etc.) and household linen (sheets, towels, covers\\u2026). We do not work with delicate clothing (except in the Suit Plan).\"}},{\"@type\":\"Question\",\"name\":\"Can I hire only washing or only ironing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, Laundry Plan offers a full service: we wash and iron all the clothes included in your order. It is not possible to hire only one part of the process. This allows us to ensure the final quality and offer a complete experience.\"}},{\"@type\":\"Question\",\"name\":\"In which cities and areas is Laundry Plan available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We currently operate exclusively in Madrid, within the M30 perimeter. You can check the available postcodes on our website.\"}},{\"@type\":\"Question\",\"name\":\"Why is it a sustainable service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Easy to explain: we wash without fabric softeners, we use natural products that take care of clothes and the environment, we reuse hangers and bags, and we make all deliveries in zero-emission vehicles.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b26e52 e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"5b26e52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f86e3b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4f86e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"M119.467 349.867c-14.138 0-25.6 11.462-25.6 25.6s11.461 25.6 25.6 25.6 25.6-11.461 25.6-25.6c-.016-14.132-11.468-25.585-25.6-25.6zm0 34.133c-4.713 0-8.533-3.82-8.533-8.533s3.82-8.533 8.533-8.533 8.533 3.82 8.533 8.533a8.542 8.542 0 0 1-8.533 8.533zM392.533 349.867c-14.138 0-25.6 11.462-25.6 25.6s11.462 25.6 25.6 25.6c14.138 0 25.6-11.461 25.6-25.6-.015-14.132-11.468-25.585-25.6-25.6zm0 34.133a8.533 8.533 0 1 1 8.533-8.533 8.54 8.54 0 0 1-8.533 8.533z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><path d=\"m505.496 228.4-58.783-66.2a25.596 25.596 0 0 0-19.192-8.6h-77.654v-51.2c-.015-14.132-11.468-25.585-25.6-25.6H25.6C11.468 76.815.015 88.268 0 102.4v221.867a8.53 8.53 0 0 0 8.534 8.534h8.533v25.6c.015 14.132 11.468 25.585 25.6 25.6h17.748c4.206 29.38 29.372 51.2 59.052 51.2s54.846-21.82 59.052-51.2h154.964c4.206 29.38 29.372 51.2 59.052 51.2s54.846-21.82 59.052-51.2H486.4c14.132-.015 25.585-11.468 25.6-25.6V245.417a25.577 25.577 0 0 0-6.504-17.017zM17.067 315.733V102.4a8.54 8.54 0 0 1 8.533-8.533h298.667a8.54 8.54 0 0 1 8.533 8.533v213.333H17.067zm43.348 51.2H42.667a8.54 8.54 0 0 1-8.533-8.533v-25.6h43.61a59.576 59.576 0 0 0-17.329 34.133zm59.052 51.2c-23.564 0-42.667-19.103-42.667-42.667S95.903 332.8 119.467 332.8s42.667 19.103 42.667 42.667c-.028 23.552-19.115 42.639-42.667 42.666zm85.333-51.2h-26.282A59.571 59.571 0 0 0 161.19 332.8h43.61v34.133zm76.8 0h-59.733V332.8H281.6v34.133zm51.882 0h-34.815V332.8h52.143a59.574 59.574 0 0 0-17.328 34.133zm59.051 51.2c-23.564 0-42.667-19.103-42.667-42.667s19.102-42.667 42.667-42.667c23.564 0 42.667 19.103 42.667 42.667-.028 23.553-19.114 42.64-42.667 42.667zm102.4-59.733a8.54 8.54 0 0 1-8.533 8.533h-34.815c-4.255-29.353-29.391-51.147-59.052-51.2h-42.667V170.667H384V256c.015 14.132 11.468 25.585 25.6 25.6h85.333v76.8zm0-93.867H409.6a8.54 8.54 0 0 1-8.533-8.533v-85.333h26.454a8.549 8.549 0 0 1 6.421 2.85l58.804 66.225a8.556 8.556 0 0 1 2.188 5.675v19.116z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Services<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af5d29 elementor-widget elementor-widget-n-accordion\" data-id=\"5af5d29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9530\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9530\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Recurring Plans <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9530\" class=\"elementor-element elementor-element-52a4408 e-con-full e-flex e-con e-child\" data-id=\"52a4408\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5def30a elementor-widget elementor-widget-text-editor\" data-id=\"5def30a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Choose the <strong>S, M or L plan <\/strong>depending on the volume of clothes you usually generate. You can choose whether you want to receive it <strong>every week, every two weeks or once a month<\/strong> and each order will repeat automatically on the days and times you have preset in the corresponding week. <\/p><p>Your orders are completely <strong>editable and with no commitment:<\/strong> you can cancel it or pause it whenever you want.<\/p><p>In the first order you will receive the<strong> welcome bag at no cost <\/strong>(depending on your plan), where you can put <strong>all the clothes that fit, with no weight or garment limit. The bag will be yours even if you cancel.<\/strong> From the second order onwards, you will hand us your clothes directly in the bag corresponding to your plan.<\/p><p>Although you can put all the garments that fit in your bag, we leave you some references:<br><strong>\u2022 Plan S \u2248 <\/strong>approximately <strong>9 large<\/strong> garments<br><strong>\u2022 Plan M \u2248 <\/strong>approximately <strong>18 large<\/strong> garments<br><strong>\u2022 Plan L \u2248<\/strong> approximately <strong>27 large<\/strong> garments<br>This is only <strong>indicative; <\/strong>it depends on the type of garments and how you fill the bag. That said, <strong>you must hand it over closed.<\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Suitcase Plan <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9531\" class=\"elementor-element elementor-element-cbd3298 e-con-full e-flex e-con e-child\" data-id=\"cbd3298\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-967c4c0 elementor-widget elementor-widget-text-editor\" data-id=\"967c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We pick up your <strong>suitcase (literally),<\/strong> with a <strong>maximum weight<\/strong>. Ideal for <strong>trips, moves or seasonal changes. <\/strong>We return it with all the clothes <strong>washed, ironed and ready to store. <\/strong>The maximum weight includes the weight of the suitcase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9532\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9532\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Home Plan <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9532\" class=\"elementor-element elementor-element-59be1c0 e-con-full e-flex e-con e-child\" data-id=\"59be1c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4aa42f elementor-widget elementor-widget-text-editor\" data-id=\"b4aa42f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Specific service for <strong>household linen<\/strong> (sheets, towels, blankets\u2026). It has a <strong>weight limit per order. <\/strong>We return it with all the clothes <strong>washed, ironed and ready to store.<\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9533\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9533\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Suit Plan <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9533\" class=\"elementor-element elementor-element-ea57140 e-con-full e-flex e-con e-child\" data-id=\"ea57140\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0fdbd7 elementor-widget elementor-widget-text-editor\" data-id=\"e0fdbd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Specialised service for formal garments: includes <strong>jacket and trousers.<\/strong> It is done in <strong>dry cleaning<\/strong> to take maximum care of delicate fabrics. We return it ironed and ready to wear.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22d1cd5 e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"22d1cd5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34fbc6f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"34fbc6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"M256 133.61c-67.484 0-122.39 54.906-122.39 122.39S188.515 378.39 256 378.39 378.39 323.485 378.39 256 323.485 133.61 256 133.61zm0 214.183c-50.613 0-91.793-41.18-91.793-91.793s41.18-91.793 91.793-91.793 91.793 41.18 91.793 91.793-41.18 91.793-91.793 91.793zm0 0\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\"><\/path><path d=\"m499.953 197.703-39.351-8.555a214.162 214.162 0 0 0-12.664-30.539l21.785-33.886a15.302 15.302 0 0 0-2.051-19.09l-61.305-61.305a15.302 15.302 0 0 0-19.09-2.05l-33.886 21.785a214.162 214.162 0 0 0-30.54-12.665l-8.554-39.351A15.298 15.298 0 0 0 299.347 0h-86.695a15.298 15.298 0 0 0-14.949 12.047l-8.555 39.351a214.162 214.162 0 0 0-30.539 12.664l-33.886-21.785a15.302 15.302 0 0 0-19.09 2.051l-61.305 61.305a15.302 15.302 0 0 0-2.05 19.09l21.785 33.886a214.162 214.162 0 0 0-12.665 30.54l-39.351 8.554A15.301 15.301 0 0 0 0 212.653v86.695a15.301 15.301 0 0 0 12.047 14.949l39.351 8.555a214.162 214.162 0 0 0 12.665 30.539l-21.786 33.886a15.302 15.302 0 0 0 2.051 19.09l61.305 61.305a15.302 15.302 0 0 0 19.09 2.05l33.886-21.785a214.162 214.162 0 0 0 30.54 12.665l8.554 39.351A15.298 15.298 0 0 0 212.653 512h86.695a15.298 15.298 0 0 0 14.949-12.047l8.555-39.351a214.162 214.162 0 0 0 30.539-12.665l33.886 21.786a15.297 15.297 0 0 0 19.09-2.051l61.305-61.305a15.302 15.302 0 0 0 2.05-19.09l-21.784-33.886a214.162 214.162 0 0 0 12.664-30.54l39.351-8.554A15.301 15.301 0 0 0 512 299.347v-86.695a15.301 15.301 0 0 0-12.047-14.949zm-18.55 89.313-36.083 7.843a15.307 15.307 0 0 0-11.488 10.84 183.563 183.563 0 0 1-16.95 40.88 15.294 15.294 0 0 0 .454 15.792l19.98 31.078-43.863 43.867-31.082-19.98a15.287 15.287 0 0 0-15.789-.453 183.67 183.67 0 0 1-40.883 16.949 15.307 15.307 0 0 0-10.84 11.488l-7.843 36.082h-62.032l-7.843-36.082a15.307 15.307 0 0 0-10.84-11.488 183.563 183.563 0 0 1-40.88-16.95 15.303 15.303 0 0 0-15.792.454l-31.078 19.98-43.864-43.867 19.977-31.078a15.294 15.294 0 0 0 .457-15.793A183.76 183.76 0 0 1 78.168 305.7a15.302 15.302 0 0 0-11.484-10.84l-36.086-7.843v-62.032l36.082-7.843a15.307 15.307 0 0 0 11.488-10.84 183.563 183.563 0 0 1 16.95-40.88 15.294 15.294 0 0 0-.454-15.792l-19.98-31.078 43.863-43.867 31.082 19.98a15.287 15.287 0 0 0 15.789.453 183.67 183.67 0 0 1 40.883-16.949 15.307 15.307 0 0 0 10.84-11.488l7.843-36.082h62.032l7.843 36.082a15.307 15.307 0 0 0 10.84 11.488 183.563 183.563 0 0 1 40.88 16.95 15.303 15.303 0 0 0 15.792-.454l31.078-19.98 43.863 43.867-19.976 31.078a15.294 15.294 0 0 0-.457 15.793 183.576 183.576 0 0 1 16.953 40.879 15.302 15.302 0 0 0 11.484 10.84l36.086 7.843zm0 0\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">How it works<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22fb866 elementor-widget elementor-widget-n-accordion\" data-id=\"22fb866\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3660\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3660\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How does Laundry Plan work? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3660\" class=\"elementor-element elementor-element-4bc23cb e-con-full e-flex e-con e-child\" data-id=\"4bc23cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6a42f3 elementor-widget elementor-widget-text-editor\" data-id=\"f6a42f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You select your <strong>plan<\/strong> and place the order from the <strong>website.<\/strong><br>You choose the <strong>time slot (1 hour)<\/strong> for pickup and delivery. The available time slots can be seen when you register.<br>We pick up your clothes in the <strong>welcome bag<\/strong> (Plans S, M, L), your <strong>suitcase<\/strong> (Suitcase Plan) or <strong>household linen<\/strong> (Home Plan).<br>The clothes are <strong>wet washed <\/strong>(except the Suit Plan), ironed and folded with <strong>natural products, without fabric softeners<\/strong>, taking care of each garment. <strong>(You can choose whether you want the clothes folded or on hangers. You will be asked when we pick up the first order).<\/strong><br>We deliver the clothes ready in <strong>less than 48 hours<\/strong> in the selected time slot. We also have an <strong>Express service with delivery in less than 24 hours (with additional cost).<\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3661\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3661\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I cancel or edit an order? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3661\" class=\"elementor-element elementor-element-acc05c2 e-con-full e-flex e-con e-child\" data-id=\"acc05c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c1a49 elementor-widget elementor-widget-text-editor\" data-id=\"12c1a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you want to <strong>modify an order<\/strong>, you can do so by entering the <strong>\u201cNext order or One-time order\u201d<\/strong> section within your user account. You must always do it <strong>before 23:59 on the day before pickup.<\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3662\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3662\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I cancel or edit an order? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3662\" class=\"elementor-element elementor-element-3e04550 e-con-full e-flex e-con e-child\" data-id=\"3e04550\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15a55a7 elementor-widget elementor-widget-text-editor\" data-id=\"15a55a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For plans S, M or L (both subscription and one-time order), you must put all your clothes inside the <strong>welcome bag<\/strong> you will receive in the first order. There is <strong>no weight or garment limit<\/strong>, as long as the bag <strong>closes correctly.<\/strong><\/p><p>For the <strong>Suitcase<\/strong> Plan, you must prepare your <strong>suitcase closed<\/strong> (within the indicated weight limit).<\/p><p>For the <strong>Home<\/strong> Plan, you must hand over the bed or bath linen in <strong>any bag<\/strong> that weighs within the allowed limit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3663\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3663\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Will I receive my clothes folded or on hangers? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3663\" class=\"elementor-element elementor-element-a687171 e-con-full e-flex e-con e-child\" data-id=\"a687171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b784b20 elementor-widget elementor-widget-text-editor\" data-id=\"b784b20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When we pick up your <strong>first order<\/strong> we will ask you how you prefer to receive your clothes: <strong>folded or on hangers<\/strong>. This preference will be <strong>recorded in your profile<\/strong>. We want everything to arrive in <strong>the way that is most convenient for you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43710ff e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"43710ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a89b2a1 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a89b2a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"M469.333 64H42.667C19.135 64 0 83.135 0 106.667v298.667C0 428.865 19.135 448 42.667 448h426.667C492.865 448 512 428.865 512 405.333V106.667C512 83.135 492.865 64 469.333 64zM42.667 85.333h426.667c1.572 0 2.957.573 4.432.897-36.939 33.807-159.423 145.859-202.286 184.478-3.354 3.021-8.76 6.625-15.479 6.625s-12.125-3.604-15.49-6.635C197.652 232.085 75.161 120.027 38.228 86.232c1.478-.324 2.866-.899 4.439-.899zm-21.334 320V106.667c0-2.09.63-3.986 1.194-5.896 28.272 25.876 113.736 104.06 169.152 154.453C136.443 302.671 50.957 383.719 22.46 410.893c-.503-1.814-1.127-3.588-1.127-5.56zm448 21.334H42.667c-1.704 0-3.219-.594-4.81-.974 29.447-28.072 115.477-109.586 169.742-156.009a7980.773 7980.773 0 0 0 18.63 16.858c8.792 7.938 19.083 12.125 29.771 12.125s20.979-4.188 29.76-12.115a8178.815 8178.815 0 0 0 18.641-16.868c54.268 46.418 140.286 127.926 169.742 156.009-1.591.38-3.104.974-4.81.974zm21.334-21.334c0 1.971-.624 3.746-1.126 5.56-28.508-27.188-113.984-108.227-169.219-155.668 55.418-50.393 140.869-128.57 169.151-154.456.564 1.91 1.194 3.807 1.194 5.897v298.667z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Orders, management and flexibility<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7563c7 elementor-widget elementor-widget-n-accordion\" data-id=\"d7563c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2250\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2250\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I modify my order? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2250\" class=\"elementor-element elementor-element-28b422a e-con-full e-flex e-con e-child\" data-id=\"28b422a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab7890 elementor-widget elementor-widget-text-editor\" data-id=\"7ab7890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, you can <strong>change the address, date, time slot or cancel <\/strong>from your user account <strong>until 23:59 on the day before pickup.<\/strong> Everything is <strong>100% online.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2251\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2251\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I\u2019m not at home? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2251\" class=\"elementor-element elementor-element-67dbfe6 e-con-full e-flex e-con e-child\" data-id=\"67dbfe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdc5614 elementor-widget elementor-widget-text-editor\" data-id=\"bdc5614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>We will contact you<\/strong> before pickups and returns to check that you will be at home. We know unforeseen events can happen, so if you are not there, we will <strong>coordinate with you another time<\/strong> to make the delivery. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2252\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2252\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> For when can I plan my order? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2252\" class=\"elementor-element elementor-element-b9af78c e-con-full e-flex e-con e-child\" data-id=\"b9af78c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd54419 elementor-widget elementor-widget-text-editor\" data-id=\"cd54419\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the case of the <strong>subscription<\/strong>, the first order will be scheduled automatically for the selected day of the <strong>following week<\/strong> from the date you subscribe. For <strong>one-time orders<\/strong>, you will be able to select the exact date on a calendar with the available options, <strong>starting from the day after<\/strong> placing the order. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2253\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2253\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long do you take to return my clothes? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2253\" class=\"elementor-element elementor-element-f80fdd1 e-con-full e-flex e-con e-child\" data-id=\"f80fdd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4d53fa elementor-widget elementor-widget-text-editor\" data-id=\"e4d53fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You choose the days when you register. The <strong>standard service<\/strong> has a turnaround of <strong>less than 48 hours<\/strong> and the <strong>Express service less than 24 hours.<\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2254\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2254\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I skip a week or pause the subscription? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2254\" class=\"elementor-element elementor-element-2e9b3db e-con-full e-flex e-con e-child\" data-id=\"2e9b3db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3396244 elementor-widget elementor-widget-text-editor\" data-id=\"3396244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Of course. <\/strong>You can <strong>pause your subscription or skip weeks<\/strong> from your account, without explanations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cefebd2 e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"cefebd2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25445d6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"25445d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewBox=\"0 0 64 64\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"M56.922 11.516H7.078A5.084 5.084 0 0 0 2 16.594v30.812c0 2.8 2.278 5.078 5.078 5.078h49.844c2.8 0 5.078-2.278 5.078-5.078V16.594c0-2.8-2.278-5.078-5.078-5.078zm-49.844 2h49.844A3.082 3.082 0 0 1 60 16.594v.632H4v-.632a3.082 3.082 0 0 1 3.078-3.078zM60 25.549H4v-6.323h56zm-3.078 24.936H7.078A3.082 3.082 0 0 1 4 47.407V27.548h56v19.858a3.082 3.082 0 0 1-3.078 3.078z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><path d=\"M25.021 29.924H8.075a1 1 0 1 0 0 2h16.946a1 1 0 1 0 0-2zM19.584 34.044H8.075a1 1 0 1 0 0 2h11.509a1 1 0 1 0 0-2zM11.975 39.047a.999.999 0 0 0-1.414 0l-.889.889-.889-.889a.999.999 0 1 0-1.414 1.414l.889.889-.889.889a.999.999 0 1 0 1.414 1.414l.889-.889.889.889a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414l-.889-.889.889-.889a.999.999 0 0 0 0-1.414zM18.852 39.047a.999.999 0 0 0-1.414 0l-.889.889-.889-.889a.999.999 0 1 0-1.414 1.414l.889.889-.889.889a.999.999 0 1 0 1.414 1.414l.889-.889.889.889a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414l-.889-.889.889-.889a.999.999 0 0 0 0-1.414zM25.729 39.047a.999.999 0 0 0-1.414 0l-.889.889-.889-.889a.999.999 0 1 0-1.414 1.414l.889.889-.889.889a.999.999 0 1 0 1.414 1.414l.889-.889.889.889a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414l-.889-.889.889-.889a.999.999 0 0 0 0-1.414zM32.606 39.047a.999.999 0 0 0-1.414 0l-.889.889-.889-.889A.999.999 0 1 0 28 40.461l.889.889-.889.889a.999.999 0 1 0 1.414 1.414l.889-.889.889.889a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414l-.889-.889.889-.889a.999.999 0 0 0 0-1.414zM39.483 39.047a.999.999 0 0 0-1.414 0l-.889.889-.889-.889a.999.999 0 1 0-1.414 1.414l.889.889-.889.889a.999.999 0 1 0 1.414 1.414l.889-.889.889.889a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414l-.889-.889.889-.889a.999.999 0 0 0 0-1.414z\" fill=\"#140047\" opacity=\"1\" data-original=\"#000000\" class=\"\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Payments<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ee924c elementor-widget elementor-widget-n-accordion\" data-id=\"8ee924c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1490\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1490\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> When is the order charged? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1490\" class=\"elementor-element elementor-element-320f133 e-con-full e-flex e-con e-child\" data-id=\"320f133\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9856a44 elementor-widget elementor-widget-text-editor\" data-id=\"9856a44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The charge is made at the <strong>end of the order<\/strong> once we have returned your clothes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1491\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1491\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What payment methods do you accept? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1491\" class=\"elementor-element elementor-element-9e4c586 e-con-full e-flex e-con e-child\" data-id=\"9e4c586\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a6b013 elementor-widget elementor-widget-text-editor\" data-id=\"9a6b013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Secure payment<\/strong> by bank card (Visa, Mastercard, etc.) through <strong>Stripe<\/strong>. Your data is <strong>encrypted and protected<\/strong> under the most demanding security standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1492\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1492\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How much does Laundry Plan cost? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1492\" class=\"elementor-element elementor-element-0f7e261 e-con-full e-flex e-con e-child\" data-id=\"0f7e261\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60ed83e elementor-widget elementor-widget-text-editor\" data-id=\"60ed83e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It depends on the <strong>plan (S, M or L) <\/strong>and the type of service <strong>(one-time or subscription). There are no shipping costs<\/strong> and <strong>VAT is included<\/strong> in all prices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1493\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1493\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I get an invoice? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1493\" class=\"elementor-element elementor-element-4b5b211 e-con-full e-flex e-con e-child\" data-id=\"4b5b211\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1242b1a elementor-widget elementor-widget-text-editor\" data-id=\"1242b1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>From your account you can <strong>view and download your invoices<\/strong> at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42c2842 e-con-full faqs_tarjeta e-flex e-con e-child\" data-id=\"42c2842\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4182e15 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4182e15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Satisfaction Guarantee<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a80eff5 elementor-widget elementor-widget-n-accordion\" data-id=\"a80eff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1760\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1760\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How are the clothes washed? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1760\" class=\"elementor-element elementor-element-e7c4de1 e-con-full e-flex e-con e-child\" data-id=\"e7c4de1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b40178 elementor-widget elementor-widget-text-editor\" data-id=\"8b40178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We <strong>wet <\/strong>wash (except the Suit Plan) with <strong>natural products, without fabric softeners or harsh chemicals<\/strong>. <strong>This extends the life of garments, respects fabrics<\/strong> and improves the user experience. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1761\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1761\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What happens if a garment is damaged or lost? <\/h3><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1761\" class=\"elementor-element elementor-element-bb0de5a e-con-full e-flex e-con e-child\" data-id=\"bb0de5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1942965 elementor-widget elementor-widget-text-editor\" data-id=\"1942965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our professional team irons and handles garments <strong>with care<\/strong>, performing <strong>quality checks<\/strong> at every stage.<br>Unfortunately, ChatGPT cannot iron clothes (yet). We are human and we can make mistakes. In the rare case that something is lost or ends up damaged, <strong>contact us at<\/strong> <a href=\"mailto:info@laundryplan.com\">info@laundryplan.com<\/a> and we <strong>commit to repairing the damage caused.<\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77f019c e-con-full e-flex e-con e-child\" data-id=\"77f019c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b3ae9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e7b3ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/laundryplan.com\/en\/services-on-hold\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">sign up now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We are here to help you Any questions? No worries\u2026 In this section we will explain everything you need to know to use our service Here is a quick answer to the most typical questions: How does the service work? Select your plan, choose a 1-hour time slot and we pick up your clothes. We [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2501,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2502","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Laundry Plan<\/title>\n<meta name=\"description\" content=\"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/laundryplan.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Laundry Plan\" \/>\n<meta property=\"og:description\" content=\"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/laundryplan.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Laundry Plan\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T09:33:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/\",\"url\":\"https:\/\/laundryplan.com\/en\/faq\/\",\"name\":\"Frequently Asked Questions - Laundry Plan\",\"isPartOf\":{\"@id\":\"https:\/\/laundryplan.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg\",\"datePublished\":\"2025-09-18T11:52:29+00:00\",\"dateModified\":\"2026-06-16T09:33:20+00:00\",\"description\":\"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.\",\"breadcrumb\":{\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/laundryplan.com\/en\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/#primaryimage\",\"url\":\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg\",\"contentUrl\":\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg\",\"width\":1500,\"height\":1000,\"caption\":\"Imagen destacada de la p\u00e1gina \\\"Preguntas Frecuentes\\\" de Laundry Plan\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/laundryplan.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/laundryplan.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/laundryplan.com\/#website\",\"url\":\"https:\/\/laundryplan.com\/\",\"name\":\"Laundry Plan\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/laundryplan.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/laundryplan.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/laundryplan.com\/#organization\",\"name\":\"Laundry Plan\",\"url\":\"https:\/\/laundryplan.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/laundryplan.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/09\/logo.png\",\"contentUrl\":\"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/09\/logo.png\",\"width\":1024,\"height\":130,\"caption\":\"Laundry Plan\"},\"image\":{\"@id\":\"https:\/\/laundryplan.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/laundry.plan\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions - Laundry Plan","description":"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/laundryplan.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions - Laundry Plan","og_description":"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.","og_url":"https:\/\/laundryplan.com\/en\/faq\/","og_site_name":"Laundry Plan","article_modified_time":"2026-06-16T09:33:20+00:00","og_image":[{"width":1500,"height":1000,"url":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/laundryplan.com\/en\/faq\/","url":"https:\/\/laundryplan.com\/en\/faq\/","name":"Frequently Asked Questions - Laundry Plan","isPartOf":{"@id":"https:\/\/laundryplan.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/laundryplan.com\/en\/faq\/#primaryimage"},"image":{"@id":"https:\/\/laundryplan.com\/en\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg","datePublished":"2025-09-18T11:52:29+00:00","dateModified":"2026-06-16T09:33:20+00:00","description":"In this \u201cFrequently Asked Questions\u201d section, we will explain everything you need to know to use our service.","breadcrumb":{"@id":"https:\/\/laundryplan.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/laundryplan.com\/en\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/laundryplan.com\/en\/faq\/#primaryimage","url":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg","contentUrl":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/11\/imagen-destacada-de-preguntas-frecuentes-laundry.jpg","width":1500,"height":1000,"caption":"Imagen destacada de la p\u00e1gina \"Preguntas Frecuentes\" de Laundry Plan"},{"@type":"BreadcrumbList","@id":"https:\/\/laundryplan.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/laundryplan.com\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/laundryplan.com\/#website","url":"https:\/\/laundryplan.com\/","name":"Laundry Plan","description":"","publisher":{"@id":"https:\/\/laundryplan.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/laundryplan.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/laundryplan.com\/#organization","name":"Laundry Plan","url":"https:\/\/laundryplan.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/laundryplan.com\/#\/schema\/logo\/image\/","url":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/09\/logo.png","contentUrl":"https:\/\/laundryplan.com\/wp-content\/uploads\/2025\/09\/logo.png","width":1024,"height":130,"caption":"Laundry Plan"},"image":{"@id":"https:\/\/laundryplan.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/laundry.plan\/"]}]}},"_links":{"self":[{"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/pages\/2502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/comments?post=2502"}],"version-history":[{"count":9,"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/pages\/2502\/revisions"}],"predecessor-version":[{"id":3094,"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/pages\/2502\/revisions\/3094"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/media\/2501"}],"wp:attachment":[{"href":"https:\/\/laundryplan.com\/en\/wp-json\/wp\/v2\/media?parent=2502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}